Refund policy

Returns & exchanges

If there is a problem with your order, please contact us as soon as you receive it and our team will help you with an exchange or a refund according to the condition of the product.

Conditions

Products must be returned unused, in their original packaging. For hygiene reasons, opened or used fragrances cannot be returned unless they arrived damaged or incorrect.

Contact

To request a return, please contact us with your order number.